Responsible Gambling

At PredictX, responsible gambling is not just a regulatory requirement — it is a core part of how we operate. We are committed to ensuring that our platform remains a safe, enjoyable, and sustainable form of entertainment for all users.

We recognise that for a small minority of people, gambling can become problematic. We take this seriously and have invested in tools, training, and partnerships to identify and support users who may be at risk, and to prevent harm before it escalates.

PredictX is licensed and regulated under the laws of Gibraltar (Remote Gambling Licence No. RGL 154) and holds a UK Gambling Commission operating licence (Account No. 59817). We are a member of the Responsible Gambling Trust and adhere to the ICRG (International Centre for Responsible Gaming) standards.

Problem gambling can develop gradually. Ask yourself the following questions honestly — if you answer yes to two or more, we strongly encourage you to use our self-exclusion tools or seek professional support:

• Have you ever spent more time or money gambling than you intended?
• Have you gambled to escape worry, boredom, loneliness, or emotional distress?
• Have you lied to family or friends about how much you gamble?
• Have you borrowed money, sold possessions, or used savings to fund gambling?
• Have you felt restless or irritable when trying to cut down or stop gambling?
• Has gambling ever caused conflict in your personal or professional relationships?
• Have you tried to “chase” losses by placing more bets to win back what you've lost?
• Have you neglected work, family, or social obligations because of gambling?
• Have you ever considered or attempted self-harm related to gambling losses?

One of the most effective ways to keep gambling under control is to set limits on how much you can deposit and spend. PredictX provides the following limit tools, all accessible instantly from your account settings:

Deposit Limits

Set a maximum amount you can deposit over a 24-hour, 7-day, or 30-day period. Limit increases take effect after a 24-hour cooling-off period. Decreases take effect immediately.

Loss Limits

Set a maximum net loss you are willing to sustain over a given period. Once reached, you will be prevented from placing further bets until the period resets.

Wager Limits

Set a maximum stake per individual prediction, ensuring no single bet can exceed your specified threshold.

Session Limits

Set a maximum duration for a single gambling session. When your session time expires, you will be logged out automatically.

It can be easy to lose track of time while using the Platform. Reality checks are periodic pop-up reminders that appear during your session, showing you:

• How long your current session has lasted.
• Your net win or loss during the session.
• The total amount wagered in the session.

You can configure reality check reminders to appear every 15, 30, 60, or 120 minutes. When a reality check appears, you will have the option to continue or to close your session immediately.

We also send a daily summary email (opt-in) showing your gambling activity for the previous 24 hours, including total staked, net profit/loss, and number of predictions made.

If you feel you need a short break from gambling but are not ready to self-exclude permanently, a cooling-off period may be appropriate. You can take a cooling-off period of:

• 24 hours
• 48 hours
• 7 days
• 30 days

During a cooling-off period, you will not be able to deposit funds or place bets. You may still log in to view your existing positions or withdraw funds. Cooling-off periods cannot be shortened once applied. After the period ends, your account returns to normal — there is no automatic renewal.

To apply a cooling-off period: Account Settings → Responsible Gambling → Take a Break. Alternatively, email rg@predictx.io and we will apply it immediately.

Self-exclusion is a serious commitment to stop gambling for a defined period. It is appropriate if you feel that gambling is significantly harming your life or the lives of those around you.

PredictX offers self-exclusion for a minimum period of 6 months, with options of 1 year, 3 years, 5 years, or permanent exclusion. During self-exclusion:

• Your account is immediately suspended.
• All marketing communications are suppressed.
• You cannot open a new account on PredictX.
• Any remaining balance will be returned to your verified payment method.

GAMSTOP

UK residents can also register with GAMSTOP at gamstop.co.uk — a free national self-exclusion scheme that covers all UK-licensed gambling operators simultaneously. PredictX checks GAMSTOP registrations at login and complies fully with exclusions registered through this scheme.

To self-exclude from PredictX: Account Settings → Responsible Gambling → Self-Exclude, or contact rg@predictx.io. We will action your request within 24 hours.

We are committed to preventing underage gambling. We use industry-leading age verification technology at the point of registration and require documented identity verification for all accounts before withdrawals can be made.

If you share a device with minors, we recommend using parental control software to prevent access to gambling websites. Independent tools available include:

• Net Nanny — netnanny.com
• Gamban — gamban.com — blocks all gambling sites across your devices
• BetBlocker — betblocker.org — free, no registration required

If you suspect that a minor has accessed PredictX, please report it immediately to rg@predictx.io. We take all such reports seriously and investigate them promptly.

If you or someone you know is struggling with a gambling problem, trained professionals are available to help — confidentially and for free:

• National Gambling Helpline (UK): GamCare.org.uk — 0808 8020 133 (24/7, free)
• Gamblers Anonymous UK: gamblersanonymous.org.uk — peer support groups across the UK
• BeGambleAware: begambleaware.org — information, tools, and treatment referrals
• Gordon Moody Association: gordonmoody.org.uk — residential treatment for severe gambling addiction
• Gambling Therapy (international): gamblingtherapy.org — free online support in multiple languages
• Samaritans: 116 123 (UK, free, 24/7) — if gambling is affecting your mental health

Our dedicated Responsible Gambling team is available to help you with limit-setting, self-exclusion, questions about your gambling activity, or simply a confidential conversation if you're concerned about your gambling habits.

• Email: rg@predictx.io — responses within 4 hours during business hours, 24 hours otherwise.
• Live Chat: Available in-app — click the support icon and select “Responsible Gambling”.
• Account Settings: Visit Account → Responsible Gambling for instant access to all self-help tools.

All communications with our Responsible Gambling team are strictly confidential and handled by trained specialists. We will never judge you — we are here to help.